How Much Does a Truck Dispatcher Cost?

Most truck dispatch services charge a percentage of the gross rate on each load they book — commonly somewhere in the single digits to low double digits, depending on the market, equipment type, and how much support is included. Flat weekly or per-load fees exist too, but percentage-based pricing is the most common structure in the industry.

What the fee usually covers

A dispatch fee typically covers load sourcing, rate negotiation, and basic paperwork like rate confirmations. Many dispatch services also include broker vetting, check calls, and general support, though the exact scope varies company to company.

Before signing with any dispatcher, ask exactly what’s included for the fee — some services bundle factoring assistance, documentation, and 24/7 support, while others charge extra for those.

Questions worth asking

How is the fee calculated — gross rate or net after deductions? Is there a minimum commitment or cancellation notice? Who handles detention and accessorial negotiation? Getting clear answers up front avoids surprises on your first settlement.

The bottom line

The right dispatch fee is the one that nets you more revenue than booking loads yourself would, once your time is factored in. A good dispatcher should be able to explain, in plain terms, how they expect to improve your RPM and keep your truck loaded.